Archives: Reviews

AC Maintenance in Sumner, WA, 98390

“Serenity Air was awesome! Our service tech, Aaron, was knowledgeable, professional and friendly. He answered every question that we had and gave us the confidence to proceed with our purchase. Highly-qualified, and Highly-recommend this company!”

– R M.

Furnace Installation in Sumner, WA, 98002

“The service from Serenity Air is always outstanding, from the helpful office staff to the consultants who check in in person after any installation. I have purchased an AC unit and a furnace from Serenity and have been most impressed with every aspect of their service and dedication to excellence in their products, installations, and support of their customers. I am an entirely happy customer and will continue to call upon them for any product or service needs.”

– Dawn K.

Air Conditioner Installation in Puyallup, WA 98374

John was great to work with. He took the time to provide comprehensive information about my system so I can make an informed decision on path forward. Friendly, knowledgeable and trustworthy.

– Josh L.

Indoor Air Quality Maintenance in Puyallup, WA 98371

A great team to work with.

– Lisa S.

Gas Furnace Repair in Bonney Lake, WA 98391

“Excellent service. Appreciate the reminders and phone call for time of arrival. The repair was made quickly and efficiently. I would use this company again and recommend to family and friends.”

– Cindy D.

Gas Furnace Maintenance in Puyallup, WA 98371

“Bill was great at doing a thorough job, and explaining to us good practices to keep our unit running well. He answered all of our questions, and was patient as we thought through options. We are grateful for his service!”

– John A.

Heat Pump Maintenance in Puyallup, WA, 98580

“As always Serenity Air has been consistent with providing excellent service and maintenance. Consistency is the key word here. The goal of once again reaching the level of service that defines the “best in the business” has been obtained. Thank you!

– Jeffery H.

Air Conditioner Repair in Puyallup, WA 98371

It was a great experience starting with Drew and his no pressure approach to giving us the info we needed to assess our options for AC and heat replacement. The crew was great showed up on time and where very professional and did a great job!! Nice and clean.

– Jon P.

Boiler Maintenance in Tacoma, WA 98412

The contractor was on time, courteous and well prepared. Qualities I would like in all contractors.

– Alex D.

Gas Furnace Installation in Sumner, WA 98352

Hands down the best in the business! These guys are amazing, I had my furnace go out in my house and they were on the ball to come assess it right away and tell me what needed to be done. 2 younger gentlemen game to fix it and they were fast, thorough, and so polite! They seem to love what they do and that’s awesome to see in a company. I also love the ladies that work the office portion, especially how they call you afterward to check up on you and make sure everything is going well. I don’t come across that often, it’s a great feeling to see how personable they are. I will recommend these guys to everyone!

– Ally S.