Reviews
“We had a great experience with Serenity Air. I've had to call a few times the past couple weeks and the gals who answer the phone are always happy. The gentleman who came to fix my furnace was polite and seemed like he really knew what he was doing. I appreciate a company that takes the time to answer all the questions that I have without making me feel like I'm wasting their time. We'll continue to use Serenity for our future needs. Thanks everyone.”
“Bill Taylor did a maintenance service on our air conditioner. He explained that the efficiency must fall within a range and that ours does. He spent time checking on several aspects like the fluid. He also spent time cleaning the inside. He left a check list that he filled out. He was very thorough and knowledgeable. I have had good service from every technician at SerenityAir.”
“I don't have a Google account to leave a review there, but Aaron does an excellent job👍🏻”
“A pretty impressive experience. Our gas furnace decided to kick the bucket and Aaron came out and quickly determined the issue. He went through the pros and cons of repair vs replacement and didn't try to push one way or the other. I requested an evaluation and quote for a new system and Shawn came out for a thorough run-through. He listened to my needs and presented the options available without pressure. I could see the benefit of a new unit and he was able to get it scheduled for just 2 days later.
The installation was completed timely by Chase and Eric, both of whom were very professional, efficient, and courteous. The area was left cleaner than when they found it.
Shawn followed up later with a site visit to ensure we were happy with the system and to answer any questions.
I've used Serenity for servicing my heating equipment for several years and have always appreciated their fast troubleshooting and personable interactions. All visits are preceded by a text with the technicians name and picture so you'll know that the person at your doorstep is who they say they are. Paula's friendliness and concern on the phone is always appreciated as well.
Serenity has certainly earned my business and trust. A+”
“Serenity Air completely replaced our heating and cooling system with a Trane heat pump and furnace. They were always prompt. Great communication before and after. And best of all…what a wonderful bunch of folks to work with! Shawn, Austin, Amber, Chase, Paula and the gang were just a delight to work with. A huge THANK YOU to Serenity! A World Class company.”
“Excellent service providers . Aaron and Samuel were knowledgeable, respectful and polite. They completed the job in a timely manner and answered my questions and concerns.”
“Serenity Air was awesome! Our service tech, Aaron, was knowledgeable, professional and friendly. He answered every question that we had and gave us the confidence to proceed with our purchase. Highly-qualified, and Highly-recommend this company!”
“The service from Serenity Air is always outstanding, from the helpful office staff to the consultants who check in in person after any installation. I have purchased an AC unit and a furnace from Serenity and have been most impressed with every aspect of their service and dedication to excellence in their products, installations, and support of their customers. I am an entirely happy customer and will continue to call upon them for any product or service needs.”
John was great to work with. He took the time to provide comprehensive information about my system so I can make an informed decision on path forward. Friendly, knowledgeable and trustworthy.
Need HVAC Service?
Contact the experts at Serenity Air.
Call us at 253-255-5682!