Reviews & Testimonials
47 Reviews : Average Rating 5.00
It was a great experience starting with Drew and his no pressure approach to giving us the info we needed to assess our options for AC and heat replacement. The crew was great showed up on time and where very professional and did a great job!! Nice and clean.
We are very satisfied from our experience with Luke and Serenity Air. Luke was there on time, courteous, and knowledgeable in repairing our heat pump. We would definitely recommend Serenity Air. Thanks Luke!!
You wrote a review for Serenity Air 7 minutes ago 5.0 star rating 2/1/2019 In December, 2017, Serenity Air installed a new furnace and heat pump in my nearly 100 year old house. For the first time ever, we had forced air heating and cooling in the upstairs. I was impressed with Serenity Air every step of the way. Their creativity, kindness and integrity made me desire to be a lifetime customer! When faced with a sudden opportunity to move this Fall, one of my biggest concerns was that I would need to leave my heat pump behind. I had been using it for less than a year, but had already become very attached to it! Warm and comfortable when I needed it to be and oh so cool during the hot summer months! After moving into my brand new construction home, one of the very first upgrades I did was having Serenity Air install a AC unit to pair with the High Efficiency furnace in the home. Once again, I was impressed with the way Serenity Air met my individual needs. Drew, the Salesman even returned to my new home a month later to help me set up my wifi thermostat. I truly feel like I'm one of the family, not just one of their customers! I highly recommend this company for all of your HVAC needs.
Hands down the best in the business! These guys are amazing, I had my furnace go out in my house and they were on the ball to come assess it right away and tell me what needed to be done. 2 younger gentlemen game to fix it and they were fast, thorough, and so polite! They seem to love what they do and that’s awesome to see in a company. I also love the ladies that work the office portion, especially how they call you afterward to check up on you and make sure everything is going well. I don’t come across that often, it’s a great feeling to see how personable they are. I will recommend these guys to everyone!
appreciate the dedication to customer service I found from Bill our technician to the office personnel I spoke with. Bill diagnosed the problem communicated the problem and had repairs finished in a short time. I will be using Serenity Air in the future.
Our experience with Serenity Air has been excellent. From our first conversations with Shawn about the merits of a/c vs. heat pump, through to the punctual and polite installation crew, every aspect of the process has been very professional and satisfactory. We cannot think of anything that could have made our experience better, and would highly recommend them.
What you want to see in a contractor. Fast.
I was very satisfied with the quick response and time frame in which the work was completed. I highly recommend Serenity Air INC.
Good customer service. Started out strong but took longer to complete the job than expected.
The contractor was on time, courteous and well prepared. Qualities I would like in all contractors.
This is a small company where you can talk to the owner and work with him directly if needed. That has proven to provide higher quality as the owner is there to guarantee that things are done right and for a good price.
friendly and helpful. Excellent install.
Shawn diagnosed the problem quickly, and didn't try to over sell the repair. He was prompt.....unlike the fist outfit I attempted to use, and communicated with us throughout the process.
The service was completed in a timely manner. Mr Taylor is knowledgeable and very helpful. I would certainly recommend him to my friends.
Service was prompt and excellent
Friendly, fair in price, good customer service.
Serenity Air came right out and fixed the problem. Good job and thanks.
Work was great.
Very good company. He was quick to respond and perform the service. I had an overall great experience and would recommend Serenity Air to everyone!
Great company to do business with provided me a competitive quote and did quality work. Definitely would recommend this company to anyone.
Serenity Air did a fabulous job and Shawn was really great to work with. He answered all of our questions and didn't pressure us at all. I would highly recommend them to all of my family and friends.
Wonderful to work with, and very informative. Will continue to use for my furnace needs.
Sean has been very professional and informative so far.
It did'nt take Shawn very long to figure out what the problem was on my Trane Air Conditioning Unit. He got the replacement part that day and the unit was up and running later the same day.
Great customer service. I wasn't home when he came to repair my air conditioner. My mother in law was there since I was at work. Shawn called me every step of the way to keep me informed about what was wrong with the unit. Prices were fair compared to other quotes. I will definitely use them again.
Contacted me immediately, did a very good job, not badly priced.
Very polite and honest.
Very prompt. Shawn gave me an accurate estimate and when additional was needed, I was informed before proceeding. He was very professional.
Shawn was very professional and affordable. He was concise in his explanation and cleaned up after his work. Highly recommend!
A great experience with careful and thoughtful review of options and design.. Thank you!
The guy from Serenity Air was prompt, courteous and gave me a good price. He knew what he was doing and the work he performed was excellent. I would use him again.
The worker was the nicest and very informative! He walked my husband thru the whole process and really helped solve our problem!! Never had such a great experience! Worth every penny!
Shawn was very friendly, & courteous. He made sure that we got the product that we needed, and did not try to push us onto a more expensive one that we didn't really need. He was very fast, and when he left, he made sure he cleaned up when he was done. He was very helpful in that he was able to handle all my needs without any issues. I would recommend him to anyone looking to replace their furnace, or have work done on their furnace.
Service was quick, efficient and friendly. We were given several different options and after making our choice, the new furnace was installed in less than a week. Thanks for doing such reliable and good work.
Was thorough in checking the problem and finding the problem in a reasonable amount of time.
I like fast, honest, quality workmanship. That's just what I got with Serenity Air, Inc.
Honest, reasonable, good installation of heat pump. Go with this smaller more personal company, you will be satisfied.
Did job that we asked for and much, much more. Very thorough job and gave very honest answers to help in our decision making.
The service provided was great, they were prompt, very courteous, & professional, took great care to clean up at end of project, & respectful of house, & customer, we are very happy to have the heat pump, and so far works great, would not hesitate to recommend to friends. Had a few questions after instillation, and they responded immediately by phone. We feel they did a great job, & will be ever so happy when the weather warms up! GREAT JOB!!!
Shawn was friendly and professional. He was thorough and offered a quality product at reasonable price. He answered all my questions and addressed any conserns that I had. I recommend Serenity Air to anyone.
Shawn came out to the house took measurements and was able to give us an estimate on the spot. He was a lot cheaper that the competitors and with that included the clean air effects filter. He was able to at least get the furnace going in one day, and came back the next day to finish up with the heat pump. The work was clean and professionally done.
Contractor did an excellent job. He was a very trustworthy person, which is very hard to find these days. I would hire him again anytime, I would recommend him to anybody. He's an excellent person and a contractor.
Arrived on time. Friendly and knowledgeable. Shawn fixed my furnace in less than 10 minutes. Nice work...
He did a great job-very thorough, polite and prompt. I was well satisfied with the contractor and his work.
He fixed the problem.
So pleased with repair, had him back again to inspect all heating and air conditioning.... he even hooked up our new gas grill. Very reasonable pricing. We signed up to have yearly inspections. Awesome job!!!
Good experience with this contractor.